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So, the New York Hilton has decided to ditch room service. Lack of interest from its guests apparently, as this article in The Independent muses. Here at Mr & Mrs Smith, some of our favourite meal memories have been created from kindly souls delivering something tasty on a tray to our room…

How’s about you? We’ll show you ours if you show us yours… Tweet or Instagram us your favourite #roomservice experiences at a Smith hotel and we’ll showcase the most tantalising shots on a photo gallery on our blog soon. (Pictured: photos from @julietkinsman and @countessian)

The Australasian

james new york


Soho Hotel

It would be surprising if room service started disappearing across the board. I have definitely been noticing is that hotels are offering guests food in more inspired DIY ways. Instead of asking guests to dial down for a boring club sandwich with a sad pile of crisps like you did at big chain hotels of yore, guests are showing a preference for having their own in-room larder of goodies to tuck into. At the Bowery Hotel local and seasonal delights include artisanal salumi and prosciutto, chèvre cheeses, gluten-free potato chips and cookies (much of which is made within blocks) among the delicacies on tap. The Pig in the New Forest and the Pig in the Wall in Southampton feed the instant-gratification generation wonderfully in this way. Their rustic-but-chic rooms are kitted out with a modern take on tea and coffee-making facilities as well as a fridge full of local snacks, and touches such as a jar of home-baked cookies. Over at High Road House they do it cutely as ever too with labeled drawers: ‘teatime’ stocks hot chocolate; ‘builders’ has teabags, coffee and sugar; ‘tuck box’ has sweets and snacks; ‘cold’ is the minibar, offering champagne, fresh milk and soft drinks. So who needs room service when you have all that?


Then again: I’ve had some of my most delicious meals of all time delivered in the old-fashioned white-linen-on-a-silver-tray way with shiny cloches lifted up dramatically to reveal feasts fit for a king. Please take a bow, The James New York which serves delicious meals at the click of your fingers from its restaurant David Burke Kitchen. Ditto the The NoMad Hotel in NYC (pictured, below). Meanwhile over at gastro guesthouse, The Australasian Circa 1858 in South Australia, room service is the only way they do breakfast (pictured, top). And that’s one of the reasons people love it so.

So, share the love. We are eager to see and share those #roomservice snaps coming @smithhotels way… 


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